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Writer's pictureAngela E

The Role of Executive Assistants in Cultivating Company Culture

Updated: Oct 6, 2023


The Role of Executive Assistants in Cultivating Company Culture

Hello everyone!


Today, I'd like to shed some light on a term that’s often tossed around in the corporate sphere: Culture. While we’ve covered team dynamics in our courses, it's essential to delve deeper into the significance of culture, especially from the perspective of an Executive Assistant (EA).


Being an EA is unique. You liaise with the back-office C-suite executives while simultaneously presenting the company to the outside world. Essentially, you're at the crossroads of your organization.


While ‘culture’ might be a buzzword, it’s an entity that everyone perceives differently. As an EA, you're not precisely the one setting or defining the culture, but you’re undeniably a steward, embodying the very culture your company aspires to cultivate.


Let’s be candid: Sometimes there’s a disconnect. The culture envisioned by the executives might not reflect in everyday practices among team members. This is where you, as an EA, can step in and be the beacon of the desired company culture. Whether your organization promotes candidness, visibility, or any other core value, it's your duty to exemplify these principles in your day-to-day interactions and decisions.


Now, embracing company culture isn’t always smooth sailing. During turbulent times or cultural shifts, many eyes will turn to you. Given your unique position, employees might see you as their direct channel to the executive team. While you indeed have a voice, the most significant influence you wield is guiding your colleagues to act in alignment with the company’s cultural tenets.


And here's something for those in startups or smaller companies: Culture is your superpower. When competing against industry giants, your defining edge could be the work culture you nurture. An inviting, supportive, and impactful work environment is not just an attraction; it's a potent retention and recruitment strategy.


In today's increasingly virtual world, fostering a strong culture might also mean advocating for more virtual 'get-togethers', celebrations, or brainstorming sessions. If you identify gaps or potential enhancements in the existing culture, approach your executives with solutions, not just problems. Given the mutual respect and trust in your relationship, they might be more than willing to test out your suggestions.


EAs are much more than just 'assistants.' You are the bridge connecting the executive realm with the broader organizational ecosystem.


Embrace your role as a culture steward, set the tone, and watch how it positively reverberates throughout your organization.


Until next time, keep being savvy.

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